DELIVERY FEE
The hirer will be informed for the additional charge for delivery.
DAILY delivery time is 8.00am to 7.00pm. additional rm15 before 8.00am and rm30 after 10.00pm. additional rm10 for next per hour.
DRIVER'S AGE AND LICENCE REGUIREMENTS
The drivers must have National Identification Card. Drivers must be between the ages of 19 and 65. Other nationals who hold a valid driving licence in English can drive in Malaysia for a maximum of 3 months. Probational license holders will not be accepted.
MINIMUM RENTAL
Minimum rental is one day (24 hours). Extension above 12 hours consider full day rate.
BASIC MILEAGE
300KM a day.
VEHICLE COLLECTION
Please bring a photocopy of your identity card/passport, driving licences, business card or any relevant document to verify your working/home address.
During vehicle collection, the hirer is required to check for any damage or missing part to the vehicles. If the hirer found any damage or missing part before collect the vehicle please inform our staff immediately. Any damage or missing part that is not reported earlier will be considered under the hirer responsibility.
INSURANCE & EXCESS
All vehicles are fully insured with standard motor vehicle policy. However the hirer is responsible for excess not exceeding MYR2,000 (Group A), MYR3,000 (Group B), MYR5,000 (Group C) and MYR10,000 (Group D).
The hirer can reduce the excess to MYR500 (Group A - B) and MYR1,000 (Group C - D) by purchasing optional Excess Protection for MYR20.00 per day (Group A), MYR30.00 per day (Group B), MYR40.00 per day (Group C) and MYR50.00 per day (Group D).
All insurance and excess protection do not apply for damage or lost due to careless action, negligence, illegal or improper use of the vehicle. The insurance and excess protection also not cover for tyre punctures, burst tyres, fuel errors, battery damage because of forgotten turned off electrical devices and loss or damage to the vehicle accessories.
The accident or damage only applies for collision between two moving objects. Any damage while the vehicle is stationary will be under hirer’s full responsibility and subjected to the above excess and excess protection.
For damage which involves a third party, the hirer is required to get information from the third party driver which include the driver’s name, IC/Passport, driving licence and vehicle registration number. If the claim cannot be made against third party insurance, all damage will be under hirer’s responsibility and subjected to the above excess or excess protection.
The hirer is reminded that underbody and overhead damage is at their own risk at all time. All insurance and excess protection is void if the vehicle is driven on unsealed and unmade road or surface.
The hirer is required to contact our representatives to inform us for any event of accidents or car theft.
A police report should be made within 24 hours after the accidents or from the time you’ve found out the theft or loss. The police report should be obtained in writing.
PENALTIES
Vehicles must be returned in good and clean condition. Smoking is prohibited inside the car. Penalty MYR100 will be charged for cleaning any unpleasant odour.
All traffic/parking summons (if any) will be under hirer responsibility. Penalty MYR50 will be charged if the customer failed to pay the summons within the time specified after we send notification.
For long term rental, the hirer is responsible to return the car at our nearest branch if the car is due for servicing. We reserve the right to charge penalty of MYR1.00 per KM after 500 KM exceeding the service limit.
SPEED LIMIT
Speed limit for highway in Malaysia is 110 KM/hr, while normal road is 90 KM/hr. Please drive carefully and obey traffic rules.
RETURNING THE VEHICLE
Please inform us if you want to return or extend the rental.
CANCELLATION POLICY
All cancellation must be notified 3 days before the booking date. We reserve the right to charge rental deposit for cancellation less than 3 days.
In the event of early termination or before the rental agreement period end, the hirer has no right to refund any or part of the charges.
DISCLAIMER
Disclaimer: Apa yang kami nyatakan di web ini adalah benar dan tepat mengikut fakta semasa dan dari ulasan pengguna sebenar. Pengguna dinasihatkan menggunakan khidmat ini seperti arahan pada tempahan. Namun kami tidak bertanggungjawab jika sebarang kesulitan yang berlaku kepada pengguna di atas penggunaan khidmat ini.
Disclaimer: What we have to say on this web is true and accurate according to current facts and from actual user reviews. Customers are advised to use this service as instructions on booking. However, we are not responsible if any inconvenience occurs to the user on the use of this service.
CUSTOMER SERVICES
